Warrior Restoration at 535 Pine Road #109, in Newnan

The most complete information about Contractor Warrior Restoration in Newnan

About Warrior Restoration

The Warrior Restoration is a US national Contractor company located in Newnan, Georgia. To figure out why customers choose Warrior Restoration and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 2
    Ethan
    Posted Dec, 27 2018
    I had a very difficult time with this company.

    Initially they seemed to be on top of things and very professional, the mitigation team was great and did a wonderful job. The two individuals who came to do the mitigation were very knowledgable of the process. They did inform of a realistic time of around 3 months, as opposed to the initial one month i was told by the initial Warrior Supervisor.

    The issues began once the USAA adjuster had come to do an estimate on my home. USAA gave an estimate within a week of viewing my home, she advised the supervisor from Warrior that she would have this done within the week, due to her leaving town...

    A few weeks pass, so i call warrior, i then receive a phone call from the supervisor in charge of my home telling me that he "forgot to do it"..... The reasoning behind this was because his home was under restoration as well. I completely understand that but as a company and a supervisor you should at least pass of your jobs to someone else while you deal with your personal life. This falls on the office staff as well for not coordinating there employee during his restoration.

    Next....

    My family and I were staying in a hotel and i came by my home to check on things. My furniture (not all), was put into my garage. A warrior employee decided to come into my garage and have a conversation with me.. During this conversation he knocks over one of my wives lamps.. This would have been no big deal, but the employee looks at the lamp and then returns inside.

    Next...

    During this process, i attempted to call the supervisor in charge of my home (note: this is mid reconstruction of my home). I was unsuccessful multiple times in contacting. After multiple times of attempted contact, i was advised that he was out of town on vacation.....

    If your going on vacation in the middle of a job at a bare minimum advise your client of you leaving and have someone else step in, introduce themselves, and take over your job.

    None of this was done until i called there office.

    Once again this is not only on the supervisor but on the office management.

    Next,

    Once the floors had been replaced and walls had been painted, i observed my condensate line (what cause the initial problem) had still not been fixed. I advised and showed the current workers at the home this problem and the could not understand why no one had fixed it yet.

    I was called the following day by a warrior employee and advised i could return home. I then asked if the condensate line had been fixed. He replied with, yes....

    Shortly after he's response, he then corrected himself and advised that the line would be fixed by the time i returned.

    *The condensate line, which initially flooded my house was never fixed until I, the homeowner, did your job and told you it wasn't fixed......

    Not Cool.

    After this was completed my wife and moved back in.

    Immediately we identified multiple issues with the home

    1. Grout color on tiles did not match.

    2. Someone punched a hole in my bathroom wall and patched it but did not re-paint over it.

    3. Cabinets were damaged.

    I immediately advised the company of issues observed.

    The tiles were fixed and patch was painted over.

    The cabinets....

    They have come out twice now to work on the cabinets.......

    THEY STILL ARE NOT FIXED.

    I signed the COS only because i could no longer deal with the lack of craftsmanship, management, and honestly professionalism this company has shown.

    I can't give them a one star because there are individuals at this company who care, but unfortunately i did not have a good experience...

    oh yea,

    received multiple calls from them in regards to money being owed. The people i spoke to on the phone could not tell me what the bill was from, so the "Assumed" it was the money released from my insurance once the COS had been signed.

    Once i signed the COS the insurance company released the remaining funds.

    Sure enough, Warriors final invoice did not match USAA.. The reason was because the company was not using the right price list.

    Thank you.
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Opening times

Sunday 12:00 AM — 11:59 PM
Monday 12:00 AM — 11:59 PM
Tuesday 12:00 AM — 11:59 PM
Wednesday 12:00 AM — 11:59 PM
Thursday 12:00 AM — 11:59 PM
Friday 12:00 AM — 11:59 PM
Saturday 12:00 AM — 11:59 PM

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